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COVID-19 keeping you safe

The safety of our guests and staff is our priority here at Dolbryn, so we have implemented the following measures to help keep us all safe.

  • Operating the site at reduced capacity to help avoid overcrowding or large queues for the facilities.

  • Increased cleaning of the areas that guests use.

  • Hand sanitiser available in all the above areas, and at points throughout the site.

  • A staff member (Sioned) with understanding and more detailed knowledge of COVID-19 regulations and guidance.

  • All staff members instructed and trained in COVID-19 cleaning protocols and site procedures.

  • Guests and staff asked to wear facemasks in the indoor communal areas.

  • Written procedures in place for suspected or confirmed COVID-19 incidence on site.

  • Adequate signage around the site and in communal areas to remind guests of requirements and rules.

  • New procedures in place for check-in, to include contactless check-in outside.

  • Ability to take contactless payments in reception/shop (up to £45)

  • Each person in the booking/unit should be resident in the same address usually (with the exception of social "bubbles"). No group bookings at this time.

  • For 21 days after departure, we will keep data such as a contact name, address, telephone number and arrival date for each guest, and if required, these will be passed to the NHS Wales Test, Trace and Protect Service (more information here)

  • Communication with guests about the facilities available, and any change in regulations.

  • Communication with the local community about our procedures and protocols.

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If you have any comments or feedback about any of the above measures or procedures then please let us know. Thank you.