covid-19 keeping you safe

The safety of our guests and staff is our priority here at Dolbryn, so we have implemented the following measures to help keep us all safe.

  • Operating the site at two thirds capacity to avoid any possibility of crowds or large queues for the facilities that are open.

  • Increased cleaning of the areas that guests will need to use.

  • Hand sanitiser available in all the above areas, and at points throughout the site.

  • A staff member (Sioned) with understanding and more detailed knowledge of COVID-19 regulations and guidance.

  • All staff members instructed and trained in COVID-19 cleaning protocols and site procedures.

  • Guests asked to wear facemasks in the indoor communal areas that are open.

  • Written procedures in place for suspected or confirmed COVID-19 incidence on site.

  • Adequate signage around the site and in communal areas to remind guests of requirements and rules.

  • Pods are available for arrivals on Fridays and Saturdays only (min 2 nights, max 3). This is to give us extra time to deep clean between guests.

  • New procedures in place for check-in, to include contactless check-in outside.

  • Ability to take contactless payments in reception/shop (up to £45)

  • Each person in the booking/unit should be resident in the same address usually (with the exception of social "bubbles"). No group bookings at this time.

  • To reduce the number of people on site, there are strictly no day visitors allowed at Dolbryn until further notice.

  • For 21 days after departure, we will keep data such as a contact name, address, telephone number and arrival date for each guest, and if required, these will be passed to the NHS Wales Test, Trace and Protect Service (more information here)

  • Communication with guests about the facilities available, and any change in regulations.

  • Communication with the local community about our procedures and protocols.

If you have any comments or feedback about any of the above measures or procedures then please let us know. Thank you.

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Dolbryn,

Capel Iwan Road,

Newcastle Emlyn,

Carmarthenshire.

SA38 9LP

01239 710 683

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Dolbryn Farm CYF trading as Dolbryn Caravan and Campsite

Registered office: Dolbryn, Capel Iwan Road, Newcastle Emlyn.

Registered in Wales. Company Number: 09708563

© 2016 Dolbryn Caravan and Campsite